FAQS

Q: I can’t find the right size/shape I need?
We offer a bespoke design service where we can help design you a Shade Sail that will fit your site, to begin this process contact us and speak to one of our team, this service is available for both trade and residential projects. Alternatively, a standard Shade Sail can be made to fit by utilizing some of our fixings such as: Wire Strop, Fixing Kits and Chain link.

Q: Why should I choose a Kemp Shade Sail?
All our Shade Sails manufactured with some of the highest quality materials and constructed to the same standards as our yacht sails. We construct all of our Shade Sails with a webbing band that is concealed along all edges to welded stainless steel eyes in each corner, depending on the Shade Sails size we will re-enforce the sail further.

Q: How soon can I get a Kemp Shade Sail?
From the point of order and receipt of all your details we aim to produce a standard Shade Sail within 3 – 4 weeks and a bespoke one in 4 weeks. Though this is our aim the turnaround time varied depending on time of the year, and fabric supply.

Q: What extras do I get with my Shade Sail?
Every Shade Sail comes with a complete set of reinforcing stainless steel eyes in each corner. Though the Shade Sails come with eyes to hand the Shades off, we do not supply fixings within the base price, these are available online.

Q: Which fabric should I choose for my Shade Sail?
The best choice of fabric is dependent on how and when you will be using your shade, what you intend to use it for, and perhaps also what colour you want. A guide to each fabric can be found on the fabrics page of this site.

Q: How much allowance should I leave for fixings?
The recommended fixing allowance for a 8sqm Shade Sail would be 240mm, this would allow for an M8 Eyebolt as well as a fork to fork adjustable turnbuckle. More details on how to measure your Shade sail can be found under information or through out measurement guides.

Q: Can I have a permeant shade structure?
When a storm hits it is capable of removing tile roofs, or sometimes entire roofs, we strongly advice against leaving your external Shade Sail up all year round or when extreme weather is forecast.

Q: How can I cover a large area?
In our experience shapes of more than about 10-15 square metres are difficult to hang and are more prone being damaged by the wind. If your area larger we recommend multiple Shade Sails splitting your space into a series of smaller shapes that overlap. When designed carefully this has the added bonus of creating an eye-catching layered structure that places less stress on each fixing.

Q: How do I attach the corners?
We regularly recommend using a threaded turnbuckle on each corner, as they can be adjusted easily and are able to be attached to most anchorage points. When needed it is possible to fix one corner or your Shade Sail closer to an anchorage point by using a shackle, but we do not recommend using a non-adjustable fixing on more than one side of your Shade Sail.

Q: Which turnbuckle is recommended?
For small or temporary Shade Sails with sides of around 3m – 4m it is possible to use the M6 or single ended turnbuckles. For permanent Shade Sails or ones that are larger we recommend using the M8 yacht rigging screws that are suitable for larger weights and loads.
Detailed information for each turnbuckle can be found in the fixings section.

Q: What if I need my shade to be waterproof?
Pre-contraint 502, Soltis 92 and FR PVC are the best choices as these ranges have the highest levels of water resistance, please note that there may be the odd leak through the sewn seams. They materials come in a wide range of colours, available to be viewed during purchasing.
When using these materials, we recommend a taught sail with a 20-degree slope on your Shade to allow for water runoff, especially if your shade is likely to be left up for an extended length of time. For these materials we also offer mesh drains when designing a Shade Sail through our bespoke service.